I. Automation Service

1. Install computerized number-calling system so that the public do not have to wait in line.
2. Initial application for ID Cards of junior high school students in the jurisdictional district will be processed inside respective schools on a regular basis.
3. Unified counters for processing any household registration case in any service window.
4. Household certificate could be applied by phone or mail.
5. For the elderly and the citizens with physical disability, with just a phone call, household registration service could be provided at your place.
6. Share household registration information by phone call or fax for processing cross-office inquiry.
7. Announce the related regulations on the website with download function to free the public from the trouble of traveling from place to place.

II. Respectful and Considerate Service

1. Shorten the distance between the public and us by creating pleasant atmosphere with smiles.
2. Courtesy glasses are provided on the counters for public use.
3. Flexible service hours with no lunch break.
4. Recruit volunteers to provide service guidance and enhance service quality.
5. Questionnaire surveys are conducted for making improvement and voting for the best service staff member.
6. Spacious rest area with various floral works for beatifying the environment.
7. Paintings by the director are hanged and music is played for relaxing the public.

III. Streamline the Procedure

1. The household certificate of current households could be applied in the household registry office of the current residence instead of that of the original residence.
2. Streamline the procedure of the initial application and re-issuance of ID card to 30 minutes.
3. Change name service for applicants aged under 14 could be proceeded instantly upon arrival.
   
4. Only signature or seal is needed for printing different application forms.